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According to complaints filex withBill McCollum’s office, customers claimed that once they ordered a free triap from and its subsidiaries they were unabl to reach the company to cancepl the automatic subscriptions that were triggered by acceptint the trial offer. As a result, thousands of consumerse were continuously billed a monthly feeof $80 or more for including Acai berry supplements, that they neither orderedr nor wanted, according to a news releasd from McCollum’s office. Since the investigation beganhlast December, Aton has made nearly $10 millioh in refunds nationwide.
As part of the Aton Solutions and its subsidiaries will openlt describe all terms and conditions of any trial offer onthe company’s website and will clearl y disclose how and when products can be The company also will have enoughn customer service representatives to fielc cancellation requests, and will continue to address and resolve all complaintas related to the company’s products and trial offers.
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